Computer Engineering
GRIEVANCE REDRESSAL CELL
MECHANISM :
The Committee Grievance Redressal Cell (GRC) is formed as per Clause 1 of section 23 of the AICTE Act, 1987 (52 of 1987) AICTE & and as per the letter No. 1-101/DPG/AICTE/Ombudsman/2012 dated 9th July 2012.This cell at MMIT is formed to provide a fair, safe and harmonious work environment.Grievance Redressal Cell hears the grievances in a fair, impartial and confidential manner.
OBJECTIVES :
- To ensure a consistant mechanism for Redressal of various issues faced by the students, parents and employees.
- To maintain cordial Student – Student relationship, Student- Teacher relationship, Teacher- Teacher relationship.
- To initiate accountable and responsible attitude among all to have a harmoniousm environment in the College campus.
- To resolve grievances in schduled time with complete confidentiality.
GRIEVANCE REDRESSAL CELL :
The Redressal cell considers only formal grievances and on the principles of natural jusyice.
The structure of the cell is as follows.
|
Grievance Redressal Cell
|
|
Sr. No
|
Name of Committee Members
|
Designation
|
Department
|
|
1
|
Mr. R. S. Patil
|
Functional Head
|
Mechanical
|
| 2 |
Dr. U. P. Moharil
|
Member
|
Engg. Sciences |
|
3
|
Mr. S. G. Rathod |
Member
|
Computer
|
|
4
|
Mr. J. M. Bakliwal
|
Member
|
E&TC |
|
5
|
Mr. U. R. Wankhede
|
Member
|
Office
|
|
6
|
Mrs. Reena Kokane
|
Member
|
Library
|
| 7 |
Mr. Anil Pawse |
Member
|
Hostel |
FUNCTIONS:
- To conduct formal hearings and merit of grievances and to hold the invesigation according to the case.
- To investigate grievances subjected to policy with privacy and confidentiality.
- To work out a resoution of the issues to obtain the facts through relevant sources in a fair manner.
- To ensure disposal of every application in a maximum period of one month of the receipt of application.
TYPES OF GRIEVANCES :
The Grievances may broadly include the following complaints of the aggrieved students
- Academic issues
- Non-Academic issues
- Extra – curricular and Extension
- Amenities and Maintenance
- Placement and Internships
- General Administration
- Harassment by colleague students or the teachers etc
PROCEDURE FOR REDRESSAL OF GRIEVANCES :
- The student or Parent or Staff member who want to place a grievance shall bring the issue first to the Head of the respective Department who try to resolve the issue.
- The respective Department unable to solve the grievance or grievent is dissatisfied with the resolution the the grievant is free to approach the Grievance Redressal cell.
- The cell is not satisfied with the resoltion decided by the respective department or upon the grievant written request then cell cell will fix a date for hearing and intimation is given to the respective department and also to the grievant.
- If the solution is not found through hearing then cell will have the right to interview witnesses and make all the efforts to find a resolution on the issue.
- The investigation report will be submitted to the Head of the Institution.
- After completion of proceedings the Grievance Redressal Cell and Head of the Institution communictes the decision to both the parties.
- The disposal of the grievance is considered and closed whenii.The grievant has not responded within two weeks from the date of receipt of information on resolution.
- The grievant accepts the resolution
- The proceedings of each grievance should be documented systematically and all the members of Grievance Redressal Cell.
- Information of proceedings shall be kept confidential and can be viewed only by the