Module 1
Interpersonal skills, Confidence & Body language
- What are interpersonal skills?
- Verbal communication v/s Non-verbal communication
- Self-acceptance: the golden key for self-confidence with activity
- Different emotions displayed through body language
- Create your intro card activity for interacting with others
- Importance of image building & body confidence
- Importance of positive attitude
- Grooming & ettiquettes
Module 2
Teamwork, Organization Behavior & Emotional Intelligence
- Understanding UBUNTU - The essence of teamwork
- Stages of team development - The Tuckman's model
- The need of motivation, intrinsic & extrinsic
- Organization behavior and role of values, integrity
- The need for collaboration and supporting others
- Daniel Goldman's 4 pillar model of emotional intelligence
- Developing emotional connections with empathy
- Group activity via role play on various themes / topics
- Group presentations / role play
- Activity to give and receive acknowledgements & feedbacks
Module 3
Effective communication skills
- What are communication skills and it's types?
- Understanding stakeholders for communication style
- Role of listening in communication cycle
- Factors that affect our listening. How to practice active listening?
- Do's and Don'ts of email writing & whatsapp messaging
- Imprtance of follow-up : frequency, tone, mode, etc
- Questioning skills to get the requirements, clarifications etc
- Attitude of communicating for win
- Understanding the content, audience and style of delivery
- Effective structure of presentation
- Selecting the right audience for your presentation
- Importance of body language while presenting
- How to tacle the fear of public speaking?
- How to keep audience involved?
- How to respond questions effectively
- Group activity of presentation
Module 4
Interview skills & Grooming for interview
- How to prepare a resume?
- Importance of body language & grooming
- How to present yourself in an interview?
- Staying truthful to what you know & what you don't know
- How to deal with anxiety and restlessness before the interview?
- Focusing on the strengths & accepting the weaknesses
- Role play activities for real life practice
- Qucik presentation activities
Module 5
Stress management, Time Management & Mindfulness
- What is stress and how it impacts our body & mind
- Self-reflection to understand triggers of anger and frustration
- What is fight 7 fight stress response?
- How to deal with anxiety, fear and nervousness?
- The 80:20 rule & urgent v/s important activities
- Time management = Self management
- Regular follow-up of to-do-list & setting up priorities
- The Emotional Freedom Technique (EFT) to release stress
- Acupressure points to release headache
- Power of conscious choice affirmations for positivity
